Service System

Pre-sale service:

a. Provide users with free technical consulting services to help customers fully understand the products and services provided by the company.
b. Provide users with complimentary product samples, company profiles, credit certificates, and other materials, and invite users to our company to investigate product design, product manufacturing process, product samples, product testing facilities, and quality management system.
c. Invite users to inspect the engineering projects in which our company's products participate in the construction and listen to the opinions of users or operators
d. The company can appoint experienced technicians to design and provide technical guidance for free according to users' site conditions and technical parameters.

In-sale service:

a. Follow up and feedback on the manufacturing status of the order in time, and actively connect with the follow-up logistics and freight process.
b. In the product manufacturing process, the relevant technical personnel of the user, are invited to our company to observe the inspection of each process in the manufacturing process and provide the appropriate technical personnel with the product inspection standards and inspection results.

After-sales service:

a. Free technical commissioning, installation, and technical guidance services for the products sold
b. The warranty period of our company's products is five years. The product life span is 25 years.
c. Our company's products implement "three guarantees" service (our company's quality problems indeed cause refundable, replacement, and repaired)